Welcome to the Shipping and Delivery page of Natasha Boost. We are committed to ensuring that your orders are processed efficiently and delivered promptly to your doorstep. This comprehensive policy outlines all the essential information regarding our shipping methods, delivery times, costs, and related procedures to provide you with a smooth shopping experience.

1. Order Processing Time

Once you place an order for products such as the AFI Dover Light Toffee Natural Bronze Solid Wood Frame Twin Over Twin Staircase Bunk Bed, Harper & Bright Designs Full Over Full Bunk Bed, or Alaterre Furniture Windsor Nightstand, our team begins processing it promptly. Typically, orders are processed within 1-3 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may extend slightly, and we appreciate your patience.

2. Shipping Methods and Carriers

We partner with reliable shipping carriers to deliver your products safely and efficiently. Depending on your location, order size, and destination, we may use carriers such as FedEx, UPS, USPS, or local courier services. For large furniture items like bunk beds and nightstands, specialized freight or white-glove delivery options may be employed to ensure safe handling.

3. Delivery Timeframes

• Standard Shipping: Typically, delivery takes between 5-10 business days after order processing for most U.S. locations.
• Expedited Shipping: For faster delivery, expedited options such as 2-Day or Next-Day shipping are available at checkout, subject to additional charges.
• Remote or Rural Areas: Delivery times to remote or rural locations may be extended by 2-3 days due to logistical factors.

Please note that these timeframes are estimates and may vary depending on carrier schedules, weather conditions, or unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. During checkout, you will see the exact shipping fee before finalizing your purchase. We strive to offer competitive rates and, in some cases, free shipping promotions on select products or orders exceeding a specified amount.

5. International Shipping

Currently, Natasha Boost primarily ships within the United States. For international orders, please contact us directly at support@natashaboost.store for shipping options, costs, and estimated delivery times. Additional customs duties, taxes, and import fees may apply and are the responsibility of the customer.

6. Delivery Confirmation and Tracking

Once your order ships, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment and estimate the delivery date. We recommend checking the tracking information regularly for updates.

7. Delivery Acceptance and Signature

For most orders, a signature may be required upon delivery to ensure the package is received securely. If you are unavailable at the time of delivery, the carrier may attempt redelivery or leave the package at a secure location, depending on carrier policies.

8. Special Delivery Instructions

You can provide specific delivery instructions, such as leaving the package at a particular location or with a neighbor, during checkout. Please ensure that the delivery instructions are clear and accurate to avoid delays or missed deliveries.

9. Delays and Rescheduling

While we make every effort to deliver your orders on time, delays can occur due to weather, carrier issues, or other circumstances beyond our control. If a delay is anticipated, we will notify you promptly via email or phone. Customers can also contact us to reschedule delivery or provide alternative delivery instructions.

10. Lost or Damaged Shipments

In the unlikely event that your shipment is lost or arrives damaged, please contact us immediately at support@natashaboost.store or +1 839 282 4458. We will work with the carrier to investigate and resolve the issue, including arranging replacements or refunds if necessary.

11. Large and Fragile Items

For large furniture pieces such as bunk beds and nightstands, special delivery arrangements may be required. Our team may coordinate with you for a scheduled delivery window and may employ white-glove or scheduled freight services to ensure your furniture arrives in perfect condition.

12. International Shipping and Customs

For international shipments, customs clearance procedures may affect delivery times. Additional charges such as customs duties and import taxes are the responsibility of the customer. We recommend checking local customs regulations before placing an order.

13. Order Cancellation and Changes

If you wish to modify or cancel your order before it ships, please contact us as soon as possible at support@natashaboost.store or +1 839 282 4458. Once an order has been shipped, cancellations or changes may not be possible, and standard return policies will apply.

14. Contacting Us for Shipping Inquiries

For any questions regarding your order’s shipping status, delivery times, or special requests, please contact our customer support team:

• Phone: +1 839 282 4458
• Email: support@natashaboost.store

15. Our Commitment

At Natasha Boost, we are dedicated to ensuring your furniture arrives safely, on time, and in excellent condition. We work closely with trusted carriers and logistics providers to uphold high standards of delivery service. Your satisfaction and convenience are our top priorities.